Welcome to APJ Tours & Travel Company

When you choose APJ Tours & Travel Company for your travel needs, you’re not just booking a trip—you’re entering into an agreement that ensures everything runs smoothly for both sides. These terms are written to keep things clear, fair, and transparent. Since travel involves multiple partners like airlines, hotels, and local vendors, some conditions are influenced by them as well.

We encourage every traveler to read these terms carefully so there are no surprises later. A well-informed traveler always has a better experience.

Quick Overview:

  • Applies to every booking made with APJ Tours & Travel Company
  • Covers payments, cancellations, responsibilities & liabilities
  • Designed for clarity, not complexity
  • Helps avoid misunderstandings during travel

How Booking Works at APJ Tours & Travel Company

Booking your trip with APJ Tours & Travel Company is simple, but it becomes official only after the required payment is received. Once you confirm your package, we share a detailed itinerary along with booking confirmations. At this stage, it’s very important that you double-check all details like names, travel dates, and destinations.

Mistakes in booking details can create issues during travel, and correcting them later may not always be possible or may involve additional charges. That’s why we always advise customers to review everything carefully right after confirmation.

What You Should Remember:

  • Booking is confirmed only after payment
  • Always verify your itinerary immediately
  • Inform us quickly if anything looks incorrect
  • Last-minute corrections may not be possible

Understanding Payments & Pricing

At APJ Tours & Travel Company, we try to keep the payment process flexible and transparent. Most bookings require an advance payment to lock your seats, hotels, or flights, while the remaining amount must be cleared before your travel date.

Travel prices are dynamic—they can change due to factors like availability, demand, or currency fluctuations. So, until full payment is made, prices are not guaranteed. Once the payment is completed, your price is secured as per the confirmed booking.

Important Payment Points:

  • Partial advance required to confirm booking
  • Balance payment must be completed on time
  • Prices may change before full payment
  • Multiple payment options available

If You Need to Cancel Your Trip

Plans can change, and APJ Tours & Travel Company understands that. However, cancellations come with certain charges because bookings are made with third-party providers in advance. The closer you cancel to your travel date, the higher the cancellation charges may be.

Some bookings, especially discounted ones, may be completely non-refundable. Refunds (if applicable) depend on airlines, hotels, and other service providers, and may take time to process.

Key Things to Know:

  • Cancellation must be requested in writing
  • Charges depend on timing of cancellation
  • Some bookings are fully non-refundable
  • Refund timelines depend on suppliers

Your Travel Documents – Your Responsibility

While APJ Tours & Travel Company helps guide you through the travel process, it is ultimately your responsibility to ensure all your documents are valid. This includes your passport, visa, ID proofs, and any destination-specific requirements.

If you are denied boarding or entry due to incomplete or invalid documents, the company cannot be held responsible. We strongly recommend checking all documents well in advance and keeping copies handy during travel.

Checklist for Travelers:

  • Passport validity (minimum 6 months recommended)
  • Visa approval before travel
  • Carry valid ID proofs
  • Follow destination rules & regulations

What’s Included in Your Package (and What’s Not)

At APJ Tours & Travel Company, we clearly mention what is included in your package—such as flights, hotels, transfers, or activities. Anything not listed in the itinerary should be considered excluded.

Expenses like personal shopping, extra meals, room upgrades, or additional sightseeing are not included unless specifically mentioned. Understanding inclusions properly helps avoid confusion during the trip.

In Simple Terms:

  • Only listed services are included
  • Personal expenses are extra
  • Upgrades and add-ons cost additional
  • Always read inclusions carefully

Making Changes to Your Booking

Sometimes plans change, and you may want to modify your trip. At APJ Tours & Travel Company, we try our best to accommodate such requests. However, changes depend on availability and supplier policies.

Making changes closer to your travel date can be difficult or expensive. In some cases, modifications may not be possible at all.

Before Requesting Changes:

  • Check availability first
  • Be ready for additional charges
  • Last-minute changes may not work
  • Supplier approval is required

Our Role & Limitations

APJ Tours & Travel Company acts as a bridge between you and various travel service providers. While we carefully select trusted partners, we do not control their operations.

This means we cannot be held responsible for delays, cancellations, or service issues caused by airlines, hotels, or local vendors. However, we always try to support our customers in resolving such issues wherever possible.

Understanding Our Role:

  • We coordinate your travel services
  • Third-party services are not in our direct control
  • We assist, but cannot guarantee external services
  • Support is always provided when needed

Unavoidable Situations

There are situations beyond anyone’s control—like natural disasters, pandemics, or government restrictions. In such cases, APJ Tours & Travel Company will try to offer solutions like rescheduling or travel credits.

However, refunds (if any) will depend entirely on airlines, hotels, and other vendors involved.

Examples of Such Situations:

  • Weather disruptions
  • Political issues
  • Travel bans or restrictions
  • Global emergencies

Using Our Website

By using the website of APJ Tours & Travel Company, you agree to use it responsibly. All content on the website belongs to the company and cannot be copied or misused without permission.

Providing false or misleading information may lead to cancellation of your booking or legal action.

Basic Rules:

  • Use website for genuine purposes only
  • Do not copy or misuse content
  • Provide correct information
  • Follow legal guidelines

Need Help? Contact Us

We believe in keeping communication simple and clear. If you have any doubts about these Terms & Conditions of APJ Tours & Travel Company, feel free to reach out.